| Q .The rate of 3.5c/minute is very low - there must be hidden charges ? |
Our rate is 3.5c/min from the USA to Ireland.
There are no other fees, no connect fees or minimums with our prepaid product. |
| Q. How do I add credit ? |
Simple. You can add credit anytime at www.celtictel.com any time of day, or you can call us from the USA toll free at 1 866 865 9296 and we'll do it instantly. |
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Q. Can I get good rates from Ireland ? |
Yes. Skytel based in Ireland can give you the best rates from Ireland if you live there or if you want to recommend them to relatives. Please call them at freefone 1800 88 55 33 or visit www.phonecards.ie or www.bestrate.ie for the best rates from Ireland. |
| Q. Is ordering on CelticTel website secure ? |
Yes. We use WorldPay in the USA one of the largest online credit card processors on the internet. All transactions are fully secure. |
| Q. Do I have to switch long distance carriers ? |
No. All you need to do is call the toll free number we give you from anywhere in the USA and you are ready to make calls. Call from home, work, a payphone etc. |
| Q. How long do I have to use up credit ? |
All orders are sent in $20 . Order $60 , and we will send you 3 x $20 PINS. PINS have no expiry date if they are topped up within 180 days. |
| Q. When I order - how long before I recieve the order ? |
Orders are instant. Subject to screening for fraudlent orders. |
| Q. Can I call other countries ? |
Yes - you can call within the USA for 3 cents/minute, to the UK, Spain, France, Germany, Italy, Sweden etc. for 3.9 cents/minute. |
| Q. What happens when I run out of credit ? Will you charge my credit card automatically ? |
You have to visit www.celtictel.com again and re-order a new pin or recharge your existing pin on www.celtictel.com or by calling 1866 865 9296.
We will not automatically charge you - it's up to you to re-order when you are ready. |
| Q. Does the same rate apply to calling mobile phones in Ireland and from payphones ? |
No. All companies charge more to mobile phones. We charge 15 cents/minute which is still competitive but alot more than the 3.5 cents/minute to a land line. There is a 99 cent per call FCC mandated for calls from payphones. |
| Q. If I have more questions - what is the best way to contact Celtictel ? |
The best way is by e-mail at sales@celtictel.com
If you want us to call you- please send your number we will be more than happy to call you. |
| Q. How can I contact you by telephone ? |
Please contact us in the USA by calling toll free 1 866 865 9296 |
| Q. Tell me more about Celtictel ? |
Click here to find out more. |
Celtictel 2003. All rights reserved.
